A 10 min read
Welcome to PawsAdmin! PawsAdmin is a productivity and client engagement automation platform, focusing on the health of our local pet businesses like yours.
When pet paperwork, notes, packages, payments, and appointments are scattered across multiple sources, such as post-its, cards, email threads, in-person conversations, and tools, your day just got a lot longer than it should be. Our productivity and automation platform aims to improve you and your team's workflow. Our automated marketing and insights & analytics help you gain loyal clients and improve the financial health of your business.
PawsAdmin has four core components:
1. Boost productivity
Go green, go paperless. Save time and cost with the tailored customer and pet information management, seamless scheduling and note tracking, instant check-ins, and much more. The new workflow reduces your workload and improves your team morale.
Boarding workflow
Daycare workflow
Grooming workflow
Training workflow
Swim and therapy workflow
2. Integrated payments through automated invoicing
We partner with industry leaders, such as CardConnect and Stripe, to offer an integrated payment experience, both with in-store terminals and online payments. Automated invoices, reports, and reconciliation will reduce your administrative workload. Best-in-class service and better rates will further reduce your cost.
Payments workflow
3. Automated client marketing and engagement
Deliver a beautiful customer experience effortlessly, from SMS & email reminders to reduce no-shows, tailored report card templates, vaccination reminders, birthday messages, to AI-based smart marketing campaigns to get customers back through the door.
Marketing workflow
4. Insights & Analytics to help take actionable steps
Understand your business health. Know your booking capacity, VIP customers, and best performing team members, all to help you take actionable steps. Reduce your administrative workload through commission and hourly payroll summaries and many business health, products & services health reports.
Insights workflow
Enable in setup mode
Follow the checklist to set up, import data, and evaluate the workflow.
PawsAdmin membership
PawsAdmin membership enables you to enjoy the full benefit of PawsAdmin! Opt-in the annual plan to take advantage of the additional savings.
Note: Each of the services (i.e., boarding) in this Help Hub includes details of the core components. If you cannot find what you are looking for, please submit a support ticket or email support@pawsadmin.com or your dedicated technical account advisor directly.